Spotlight on Cleaners
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Student Research
Spotlight on
cleaners
Student Research on the Impact of Cleaning Innovations
Over the past year, a dedicated team of students from Utrecht University conducted an in-depth research project at i-team Global. Suus Stalenhoef, Juliëtte Verberg, Olivier Cantor, Julia de Wagenaar, and Luna Lein immersed themselves in the cleaning industry to explore how our innovative products influence the daily practices of cleaners. Their research was driven by a critical question: How do technological advancements and human-machine collaboration impact the cleaning profession?
To tackle this question, the students focused on the effect of cleaning innovations within three key areas:
- The effects on the physical health for cleaners
- The effects on their mental well-being
- The impact on gender norms within the cleaning industry
Their methodology
The students gathered their data through various methods, including in-depth interviews. They interviewed representatives of cleaning staff, experts in cleaning equipment, owners of cleaning companies, and clients. They also interviewed cleaning professionals during in their daily work routines and observed their daily tasks. Due to their extensive approach, the team gained some valuable insights of the impact technological innovations have on the challenges faced everyday by our cleaning professionals
Although women make up approximately 70% of the cleaning staff, they are often left out of using advanced cleaning technology.
Their key findings
Lightening the Physical Load
One of the most significant findings was the role of technology in reducing the physical burden associated with cleaning work. While interviewing cleaners, many of them identify the job as physically demanding, leading to health issues and high absentee rates (8-10%). The pressure from staff shortages intensifies this situation, making it essential for innovative solutions to lessen the physical workload, reducing these challenges.
Although robotic cleaners can be helpful, expected time savings don’t always happen because of issues like short battery life and lack of proper training of the cleaners on how to operate these robotic devices.
Furthermore, they found another physical issue cleaners were facing each day: the use chemical cleaning products. Using these products every day, sometimes not properly, can pose health risks. Their conclusion stressed the necessity for better and safer alternatives, such as our plant-based i-dose pods.
Enhancing Mental Well-Being and Job Satisfaction
The research highlighted a positive correlation between the use of innovative cleaning machines and the mental health of cleaners. Cleaning professionals indicated that using modern equipment not only simplifies their tasks but also elevates their status in the workplace, particularly when they engage with colleagues and visitors. One cleaning professional specifically pointed out the i-mop; he was well-acquainted with every detail of the equipment and appeared genuinely proud to use and operate it.
However, the introduction of new technologies can also pose challenges. Some cleaners expressed a feeling of anxiety when using technological equipment, because they were unsure how to use them, fearing they might not be able to control the tools. These kind of concerns regarding the use of new tools can lead to stress. Therefore, the research team emphasize the importance of comprehensive training and support to ensure that staff view technology as an ally rather than a threat.
Gender Norms and Opportunities
An interesting part of the student research examined the gender roles in the cleaning industry. Although women make up approximately 70% of the cleaning staff, they are often left out of using advanced cleaning technology. Males typically operate larger, more technological equipment, reinforcing traditional stereotypes that categorize heavy tasks as “male responsibilities”. This inequality not only narrows the opportunities for female cleaners but also continues a culture undervalues their contributions.
Addressing these gender imbalances is crucial for creating a workplace where everyone can succeed. At i-team Global, we recognize this importance and are committed to making continuous progress. Our communication and marketing should highlight that women can operate heavy machinery just as effectively as men.
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Their conclusion
This student research assignment highlights the complex relationship between technology and the experiences of cleaners. While our machines and tools can reduce physical strain and boost pride, challenges like work pressure and gender inequality remain. It’s crucial that we continue to assess and address these issues.
We want to thank Suus, Juliette, Olivier, Julia and Luna for the time they spent researching this and for their contribution to i-team Global. As a company dedicated to sustainability, we prioritize the physical and mental well-being of our staff. This research shines a light on why our efforts at i-team Global are important and motivate us to continue to tackle these issues and focus on enhancing the lives of those who keep our spaces clean and welcoming.
